A Virtual Assistant (VA) can be an integral part of your overall business plan. VAs can do routine, mundane and one-time task so that you, the entrepreneur, can do what you do best, serve your clients.
VAs can act as your “customer service” department by being the point of contact for your clients. Your VA can schedule an appointment, email or call with appointment reminders, send your clients information for you, and simply follow up with them to see if they need anything or are their needs being met.
Some VAs have specialized skills such as graphic designer, website development, marketing skills, etc. Make sure when you interview your VA that check to see if she/he meets your basic business needs.
One other thing – communication style. Make sure your new VA is available when you and especially your clients need to contact them! A stable daily work schedule serves everyone the best. Be mindful of time zones, they can work for or against you!