Monthly Archives: October 2015

Why Hire A Virtual Assistant (VA)?

A Virtual Assistant (VA) can be an integral part of your overall business plan. VAs can do routine, mundane and one-time task so that you, the entrepreneur, can do what you do best, serve your clients.

VAs can act as your “customer service” department by being the point of contact for your clients. Your VA can schedule an appointment, email or call with appointment reminders, send your clients information for you, and simply follow up with them to see if they need anything or are their needs being met.

Some VAs have specialized skills such as graphic designer, website development, marketing skills, etc. Make sure when you interview your VA that check to see if she/he meets your basic business needs.

One other thing – communication style. Make sure your new VA is available when you and especially your clients need to contact them! A stable daily work schedule serves everyone the best. Be mindful of time zones, they can work for or against you!

26 Years and Counting

Twenty-six years in business. That doesn’t roll of the tongue so easily because I know what it takes to get to this milestone. Persistence, commitment, patience, stability and determination. This journey has been awesome!

Before I delve too deeply in boasting about my fabulous accomplishment, here’s the math:

I started my business as a homebased secretarial service on August 15, 1989. And yes, that was “before” there was the readily available internet that we have now. My first business name, and there have been several, was Word Per Minute Services, then Diversified Desktop Service, then Keyboarding Perfection and finally eOffice-Virtual Assistants. My first one-page website was on CompuServe (yes you read that right).

As a homebased secretarial service my clients would come directly to my house and drop/pickup their work. My oldest son made me a “drop box” for the front porch in high school wood shop. That saved me from answering the door at all hours for clients dropping off last minute work. It was great.

I can remember my husband’s words when I told him what my plans were “Okay, you can always get a ‘real’ job if this doesn’t work out right?” I remember that conversation so clearly. After a few years in business he changed his tune when I was able to walk into a computer store and buy the latest and greatest desktop system with cash.

As any entrepreneur I’ve had my ups and downs in business which mirror my personal life. It amazes me that your personal life can impact your business so much and vice versa. I’ve learned a lot about running a business, managing a team, creating products and services and just what it takes to have such long business life.

My overriding goal from day one was to provide top-notch professional business support services to my clients regardless of their field or industry. I have always claimed that “if my clients are successful, so am I.” I’ve enjoyed the day to day diversity of my work, no two days are ever the same but I think more importantly I’ve enjoy a great education which continues today. Every time a new application comes out or an upgraded software I have the opportunity to learn how to use not only in my business but how I can apply it to my clients business and help them become even more successful.

I love what I do. I always have. eOffice has never been a “job” for me it’s always been my passion to help other entrepreneurs and professionals succeed by sharing my skills and knowledge.

I don’t have the word “retirement” in my vocabulary at this time so I will continue to serve my clients as I always have, with persistence, commitment, patience, stability, determination and loyalty.